Disclaimer & Liability Waiver

Last updated: September 2025

By booking or receiving services from Pawharmony, you agree to the following:

1. Nature of Services
Pawharmony provides dog walking, sitting, holistic care, and canine massage services. Holistic therapies and massage are intended to support relaxation, comfort, mobility, and general wellbeing. These services are not a substitute for veterinary care.

2. Client Acknowledgement
You confirm that your pet is under the care of a licensed veterinarian. You agree to inform us of any medical conditions, injuries, or behavioural concerns before sessions. You understand that while massage and holistic techniques may support your pet’s wellbeing, results are not guaranteed and will vary depending on the individual animal.

3. Emergencies if  a pet shows signs of distress, illness, or emergency during a session or walk, we may stop immediately and contact you. If you cannot be reached, we reserve the right to seek veterinary assistance. All veterinary costs remain the responsibility of the pet owner.

4. Risks & Limitations
You understand that while every effort is made to ensure safety, animals may react unpredictably. Pawharmony is not liable for: Pre-existing conditions or injuries. Reactions to massage or holistic techniques. Behavioural issues leading to injury, escape, or damage. Illness, injury, or death unrelated to the care provided.

5. Owner’s Responsibility
Owners remain fully responsible for their pets at all times. You agree to provide accurate health and behavioural information before any session. You accept full responsibility for any costs, damages, or injuries caused by your pet.

6. Insurance
Pawharmony is fully insured for pet care and walking services. This disclaimer does not exclude liability where it cannot be excluded by law (e.g., negligence causing personal injury or death).

By booking with Pawharmony, you confirm that you have read, understood, and accepted this Disclaimer & Waiver.
Our goal is always to create harmony, safety, and wellbeing for every pet in our care.